My opinion of most online resources is generally low – and usually a post by me is a pop at some incompetent fool – but today I choose to sing the praises of Nominet.
From time to time I have had to deal with clients who get themselves into all sorts of scrapes with their online adventures – things like expired domains, domains in dispute, other Nominet tag holders going on the missing list, etc, etc.
In the past 15 years I have had dealings with some of the great websites of the world, including Google, the BBC, various domain name registrars and hosting companies, but none of these can hold a light to the quality of customer service provided by Nominet.
Like many of my clients, I am no source of all knowledge on the web, I struggle sometimes with IP problems, DNS issues, etc – but when it comes to .co.uk domain names I look upon it with great pleasure knowing that I can sort it easily with the help of the staff at Nominet.
No question is too silly, no problem too hard to sort for these consummate experts. They are a real pleasure to deal with and have never given me anything but the best information, advice and hands-on help.
If only the other large organisations and companies had a tenth of the expertise and efficiency as the customer-facing staff at Nominet, the internet would be a much better place.
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